Last Updated: January 3, 2025
Welcome to Bhai Tour and Travels (bhaitourandtravels.in). By accessing or using our website and services, you agree to abide by these Terms and Conditions. Please read them carefully before making a booking.
1. Booking and Confirmation:
- All bookings are subject to availability and confirmation by Bhai Tour and Travels.
- Customers must provide accurate information during the booking process.
- Confirmation details will be sent via email or SMS after successful booking.
2. Payments:
- Payments can be made securely through the payment gateways provided on our website.
- Full payment or an advance may be required at the time of booking.
- Bhai Tour and Travels is not responsible for any payment issues arising from third-party payment processors.
3. Cancellations and Refunds:
- Customers can cancel their bookings as per the terms mentioned in our Refund and Cancellation Policy.
- Refunds, if applicable, will be processed within the specified time frame.
- Cancellations due to force majeure events (e.g., natural disasters, strikes) may be handled on a case-by-case basis.
4. Customer Responsibilities:
- Customers are responsible for providing accurate pickup and drop-off details.
- Customers must respect the drivers and vehicles provided by Bhai Tour and Travels.
- Any damage caused to the vehicle by the customer will result in additional charges.
5. Service Limitations:
- Bhai Tour and Travels will make reasonable efforts to ensure timely service but does not guarantee arrival times due to traffic, weather, or other unforeseen circumstances.
- We reserve the right to refuse service to any customer behaving inappropriately.
6. Safety and Conduct:
- Drivers are verified and trained to ensure customer safety.
- Customers are expected to follow local traffic laws and cooperate with the driver during the trip.
7. Intellectual Property:
- All content on bhaitourandtravels.in, including text, images, and logos, is the property of Bhai Tour and Travels and is protected by copyright laws.
- Unauthorized use of our website’s content is prohibited.
8. Limitation of Liability:
- Bhai Tour and Travels is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the amount paid for the booking.
9. Modifications to Terms:
- Bhai Tour and Travels reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page.
- Customers are advised to review the Terms regularly.
10. Customer Support:
For any queries or assistance, please contact our customer support:
- Email: help@bhaitourandtravels.in
- Phone: +91 9211685394
- Address: Flyover, Under, Delhi Road, Charkhi Dadri, Haryana 127306
Thank you for choosing Bhai Tour and Travels. We look forward to serving you!